Academic Experience (AEX) units use annual assessment planning and reporting for continuous examination and improvement to programs and services based on a clearly articulated assessment plan. The result of annual assessment efforts document the achievement of stated goals, demonstrates accountability, provides evidence of improvement, and describes resulting changes in programs and services.

The review of operational and learning outcomes provides evidence of program contributions toward student learning and development. Assessment efforts include conducting assessments of student and parent needs, program evaluations, behavioral observations, satisfaction surveys, focus groups, and consultations with colleagues and on-campus partners.This process provides support for decision making, strategic planning, and external accountability.

After an analysis of the assessment plan results and reporting on these results, directors establish an assessment plan for the upcoming year and address any necessary improvements or modifications that will be needed. The assessment process facilitates evidence-based decision making that will lead to improvement over time.

For more information about the College of Charleston assessment process email

Academic Experience Assessment Committee:

An Academic Experience (AEX) Assessment Committee made of various AEX staff members use a rubric provided by the Office of Institutional Effectiveness and Strategic Planning to evaluate departmental assessment plans and reports.  Assessment plans are reviewed by the AEX Assessment committee in November using a rubric and a variation of the rubric is used by the committee to review assessment reports in July. The rubric and committee feedback is shared with departmental directors and if needed, changes are suggested to ensure that departments are effectively using their assessment to facilitate continuous improvement. All plans, reports, and the completed rubrics are available in ComplianceAssist. The AEX assessment coordinator schedules plan and report reviews during the academic year and ensures that plans and reports are submitted by the institutional deadline. 

Strategic Plan:

The College of Charleston has a comprehensive and coordinated strategic planning effort that involves many members of our faculty, staff, students, alumni, community representatives and friends of the College.

The Office of New Student Programs develop programs that support the institution's three pillars of the strategic plan which include:

  • Student Experience & Success
  • Academic Distinction
  • Employee Experience & Success

Information about the strategic planning process may be found on the Strategic Plan website.


New Student & Family Orientation assessment:

Various assessment tools are used to determine program satisfaction from participants in new student and family orientation. Survey responses and data analysis is completed using Qualtrics

  • Pre and post surveys
  • Student orientation survey
  • Family orientation survey
  • Orientation intern experience surveys
  • Parent comment cards
  • Focus groups

Charleston Bridge assessment:

Approximately 65-70%of the students participating in Charleston Bridge were offered spring admission to continue their studies at the College of Charleston. Support for students participating in Charleston Bridge continues through the subsequent spring and fall semesters through the First Year Experience and Impact program. This carefully designed sequence of undergraduate experiences help prepare students for their remaining stages of college. 

Student feedback is a critical part of the Charleston Bridge program. Students are frequently encouraged to share their experience through assessments such as surveys, focus groups, and the Charleston Bridge Leadership Council. Student comments can be viewed on the Charleston Bridge website. Additional questions can be emailed to

iCharleston assessment:

In addition to the student's GPA, earned hours, and persistence at the College of Charleston, iCharleston students complete a variety of assessments during their fall semester abroad. This includes personal blogs, surveys, and narratives about their experience and exposure to a new culture. 

Questions about iCharleston can be directed to Dr. Bruce Fleming, Director of First Year International & Experiential Programs.

Accreditation and the QEP: