Family Resources

At the College of Charleston we understand that parents and families are critical to student success. We encourage parents and families to be active in their student's college experience but at the same time allow them to grow and develop into confident self-advocates.

The following information may be of interest to families regarding your student's participation in Charleston Bridge. This includes links to general information about the program, resources about the transition to the collegiate environment and helpful campus resources. To make sure your student has completed everything needed to begin the fall semester, view the calendar and due dates posted on the Charleston Bridge website.

College of Charleston Student Health Services (SHS) does require health documentation. Step-by-step instructions to submit online documentation can be found on the SHS website at College of Charleston requires three immunizations Quadrivalent Meningitis, TDAP and MMR. The COVID-19 vaccine is encouraged but not mandatory for students.

A clinician at Student Health Services (SHS) will review the documents and if all have been submitted the student will receive an email confirmation. This email will be sent to the student's College of Charleston email. Please allow at least 48 hours for processing. SHS is not able to accept faxed, emailed or hand delivered copies of immunization records. 

Students will need a College of Charleston ID card known as a Cougar Card to enter various campus facilities and the residence hall - this includes moving into the hall. Online photo submission instructions are available on the Cougar Card website. Cards will be available for pick up at Campus Services HQ located at 162 Calhoun Street during office hours from 8:30-5:00 Monday-Friday. Students can coordinate a time to pick up the ID outside of regular business hours by emailing Students will need a form of government issued identification to pick up the ID card.

If you have questions or need information that you cannot find on the website, email Charleston Bridge at The Charleston Bridge staff offices are located in the Office of New Student Programs (#4 on the campus map). The office is open Monday-Friday from 8:30 - 5:00pm.

Crossing the Bridge Newsletter:

Several electronic newsletters with updates about Charleston Bridge are sent to parents during the fall semester. If a parent email address is on file, the Crossing the Bridge newsletter is emailed to that address. If you do not receive a newsletter and would like to add your email address email  

Charleston Bridge Chats:

Dr. Miley hosts several virtual chats for parents and families of students participating in Charleston Bridge. Parents and families are encouraged to attend and ask questions. These virtual chats take place over Zoom. A link to these chats are emailed to parent emails that the Office of New Student Programs have on file. Email if you are not receiving chat information and want your email added to our Charleston Bridge parent email database. 

Support for Charleston Bridge students:

Given the complex nature of the program partnership between College of Charleston and Trident Technical College, it is necessary to coordinate some parts of the program such as technical support, billing operations, financial aid, disability services, coursework, and teaching through TTC while others such as student life, health services, and academic support services are through CofC. 

Although working between the two institutions may be overwhelming to some students, we intentionally designed a support system available to all program participants. This support involves staff from both Trident Technical College and College of Charleston. While some are involved in academic advising, financial aid guidance, and teaching - others are involved in student and parent communication, academic support services, and referral to physical and mental health resources.

Students have a TTC and CofC email account. It is critical that students check both emails frequently during the summer and fall semester. While TTC faculty, financial aid, and billing will communicate using the student's TTC email account, information from the Charleston Bridge staff, seminar instructor, and peer mentor will be sent to the student's College of Charleston email.

It is critical for students to meet program deadlines and course deadlines. The Charleston Bridge website calendar will have programmatic due dates. The Charleston Bridge academic calendar will include dates such as the drop/add deadline, course withdrawal deadline, and midterm and final grade posting. The course faculty will provide students with a syllabus for their class indicating homework, assignment due dates, and test days. 

Both institutions use online learning platforms to some extent. College of Charleston uses a platform called OAKS accessed by students through MyCharleston for the student success seminar content and submission of assignments. The seminar lecture component is a face to face meeting held on Mondays from 5:30-6:20pm. In addition to OAKS, the College of Charleston seminar instructors and peer mentors may use ZOOM for virtual student appointments.

D2L is used by TTC and this is the platform students find tools for their fall coursework. Fall coursework will consist of face to face meetings with Trident Technical College faculty in addition to possible use of  D2L for posting course information. The course syllabus will indicate how the faculty member will post class information and expect assignment submission and test completion. 

Both the OAKS and D2L platforms allow faculty to view what day and time a student logs in, how long they spend logged into the course, what date and time an assignment is submitted, how often a student posts and responds to course discussion, and what course documents a student opens. The system also includes a gradebook, assignment drop box, and course calendar. It allows faculty to easily keep track of the progress of multiple students. 

TTC and CofC have IT support available for students. If a student is experiencing issues regarding CofC technology (CofC email, OAKS, MyCharleston), they would contact College of Charleston IT support. If there are issues with accessing TTC coursework online, TTC email, D2L, or logging into TTC Express the student would contact Trident Technical College IT Services. For example, inability to access a quiz in D2L would be handled by Trident Technical College IT Services.

IT department contacts at TTC and CofC can be found on the Charleston Bridge website.

Where can a Charleston Bridge student get help?

Once the semester begins, Charleston Bridge students would transition from working with an advisor from TTC over the summer to communicating with TTC faculty and College of Charleston staff. Students should reach out to the following resources:

  • Trident Technical College Faculty - the student's faculty member should be the first point of contact by the student. Faculty have office hours and offices located on campus in the Lightsey Center, lower level suite B-53 offices 56, 58, and 60. Students should check their syllabi for faculty contact information and office hours. 
  • Success Seminar Instructor & Peer Mentor - the seminar instructor is a member of the College of Charleston staff. Students have access to their seminar instructor and peer mentor during the fall semester. In addition to attending a seminar with both the instructor and mentor on Mondays at 5:30, students receive weekly emails from the instructor and peer mentor. Both individuals are available to meet with students to help with any challenges they are experiencing during the fall semester.
  • The Center for Student Learning (CSL) - the CSL is the Academic Support center for the College of Charleston. Students are expected to use the services at least twice during the fall, however, students are encouraged to use the Center services frequently. Students can meet with a tutor, attend a workshop, and meet with a staff member to discuss managing time or any issues related to class.
  • The Charleston Bridge staff - The Charleston Bridge staff have offices located in the Ooffice of New Student Programs. The staff is available to meet with students and parents as needed. Advising questions can be directed to the Charleston Bridge Assistant Director once the fall semester begins. General inquiries can be emailed to


Family Video Series:

General Information:

Families FYI:

  • Families are welcome to attend orientation with their student. Information will be emailed to student CofC email accounts prior to the event date.
  • Fall semester tuition and fees as well as the program fee, campus housing, and the meal plan fee are paid to Trident Technical College no later than August 1, 2022. The offer to participate will be rescinded if the bill is not paid by the due date. 
    • Bill payment questions: Call Trident Technical College at 843.574.6367.
    • Financial Aid questions: Email or call 843.574.2581.
  • Charleston Bridge students follow the Charleston Bridge Academic Calendar. This academic  calendar is not the same as the College of Charleston academic calendar. The Charleston Bridge academic calendar has a different drop/add deadline, course withdrawal deadline, midterm grade posting date, semester end date and dates for final exams. 
  • The Charleston Bridge Frequently Asked Questions page has instructions for many of the processes your student may use such as dropping or adding a class, viewing grades, withdrawing from a class, and appealing the spring admission decision.
  • The Cougar Alert Notification System is used to communicate emergencies taking place on campus that require action such as evacuations, building closures, and/or class cancellations. Students are automatically subscribed. Parents who wish to be notified in case of a campus emergency, can text the word cougaralert to 333111.
  • To keep up with College of Charleston news, visit The College Today website and subscribe.
  • Families with questions about the admission to the Charleston Bridge program in the fall or the spring admission/denial of admission, should direct inquiries to the College of Charleston Office of Admissions by phone or email Questions about program requirements can be directed to the Office of New Student Programs by emailing


Additional campus resources: