Frequently Asked Questions

Where can I find the Charleston Bridge Academic Calendar and Final Exam schedule?

NOTE: The Charleston Bridge academic calendar and final exam schedule differs from the College of Charleston academic calendar and final exam schedule. The spring course registration date for Charleston Bridge also differs from the College of Charleston registration dates. Spring class registration for admitted Charleston Bridge students will occur on December 14, 2021. Charleston Bridge students with approved appeals will register for spring classes in January, 2022. Email bridge@cofc.edu with any questions. 

When are the add/drop/withdraw deadlines?

  • August 27 - Last day to send an email request to add a fall class.
    • A seat must be available. Check for seat availability and select College of Charleston as the location. Look for the CAPACITY total and USED total. If USED does not equal CAPACITY, there are open seats in the class.
  • August 31 - Last day to send an email request to drop a fall class.
  • December 6 - Last day to send an email request to withdraw from a fall class with an indicator of "W" - a W does not affect the cumulative GPA. Students must earn a minimum of 12 hours. 

How do students add, drop, or withdraw from a fall Charleston Bridge class?

During the summer, students contacted their Trident Technical College advisor to make schedule changes. Once fall classes begin, Charleston Bridge students use their College of Charleston email to send a request to the College of Charleston Registrar's office to make changes to the fall course schedule. Email requests must be received no later than 11:59 p.m. by the deadline date. 

To add, drop or withdraw from a class follow these instructions:

  • Email Registration@cofc.edu using your CofC email account. The request must be received no later than 11:59 p.m. by the deadline date.
  • In the SUBJECT of your email include the appropriate text - Drop, Add, or Withdraw request.

- In your email text, include the name of the course(s) and section number of the class to add to your fall schedule if applicable.

- In your email text, include the name of the course(s) and section number of the class to drop from your fall schedule if applicable.

- After the add-drop deadline students may only withdraw from a class. To request to withdraw from a class in your email text include the name of the course(s) and section number of the class to withdraw from your fall schedule. An indicator of "W" will appear on your academic transcript but will not affect your cumulative GPA. 

Before taking action, students can meet with the Charleston Bridge staff to discuss schedule changes and how this action may affect spring admission to the College of Charleston. Students must meet all four Charleston Bridge requirements to be considered for spring admission. Students may email Bridge@cofc.edu to request an appointment.

Your schedule change request will be processed by College of Charleston and shared with Trident Technical College. Once processed, you will see your changes in the Trident Technical College portal. You will also receive an email confirmation sent to your TTC email from Trident Technical College.

How do students view midterm or final grades?

Midterm and final grades can be viewed in the TTC Express section of the my.tridenttech.edu student portal. To access grades, login to your my.tridenttech.edu > TTC Express for Credit Students > Academic Profile > Grades > 2021 Fall Bridge (submit). Grades can also be accessed using this link: https://my.tridenttech.edu/student/Pages/WebAdvisor.aspx?title=Grades&pid=ST-WESTS02A

What is the cost for the fall semester? spring semester?

For the fall semester, Charleston Bridge students pay Trident Technical College (TTC) with the exception of the $400 enrollment deposit and $50 housing application fee which is paid to the College of Charleston. 

Payment to Trident Technical College includes the fall semester tuition and fees, the Charleston Bridge program fee, the College of Charleston residence hall rate and a fall semester meal plan. A payment plan must be established or full payment is made to Trident Technical College. Failure to pay by the August due date will resulting in canceling the housing assignment and rescinding the offer to participate in Charleston Bridge. 

Fall financial aid is through Trident Technical College. Students should check their Trident Technical College email for correspondence from financial aid and access the TTC Student Portal for information about financial aid awards. 

As state-affiliated institutions, tuition and fees are based on appropriations granted by the South Carolina General Assembly. Accordingly, the fees charged will be directly affected by the action of the legislature and are therefore subject to change without notice. Tuition and fees for the upcoming academic year are usually finalized by July 1 of each year.

When a student is accepted to the College of Charleston for the spring semester, the billing and financial aid is processed by the College of Charleston. Students pay College of Charleston tuition and fees for the spring semester. Semester payments or establishing a payment plan is handled by the College of Charleston's Treasurer's Office. The financial aid award is sent from the College of Charleston Office of Financial Assistance & Veterans Affairs to the student's CofC email once the student is admitted to the College of Charleston. 

 

What courses can Charleston Bridge students take the first fall semester?

During the fall students take Trident Technical College (TTC) courses taught by TTC faculty on the College of Charleston campus. These designated Charleston Bridge courses will transfer to the College of Charleston as earned credit hours. Trident Technical College fall course descriptions are posted at https://nsp.cofc.edu/bridge/course-enrollment.php

 

If admitted, when do Charleston Bridge students register for spring classes?

Charleston Bridge students admitted to the College of Charleston for spring 2022 will register for classes on December 14. On December 10th, an email is sent from the College of Charleston Office of Admissions offering spring admission to students meeting the Charleston Bridge program requirements. A follow up email from New Student Programs will be sent to students about the December 14th advising and registration event and the Zoom link needed to attend this virtual event. These emails are sent to the student’s  CofC email account.

How does a student appeal a decision denying spring admission to the College of Charleston?

Students not meeting any one of the four Charleston Bridge program requirements will receive an email denying spring admission. The email from the Office of Admissions will be sent by 5:00pm on December 10, 2021 to the student's College of Charleston email account.

Students denied admission to the College of Charleston have the right to appeal the decision. An appeal should explain mitigating circumstances that occurred during the fall semester and the steps the student took to resolve, change, or improve the circumstances. 

A mitigating circumstance is one that is out of the student's control and resulted in the student's inability to complete any one of the four program requirements.The appeal must address what you did to resolve the circumstances. If you have mitigating circumstances, please see the link below to submit documentation. The form opens December 3, 2021. The appeal process must be completed by 10:00am December 13, 2021. 

NOTE:

  • Faculty report students with excessive absences, poor test grades, plagiarism, late assignments and failure to complete work. These academic reports are referred to during the appeal review and can affect the appeal decision. Multiple reports may result in a denial of spring admission.
  • Behavioral reports will be referred to during the appeal process. This applies to reports on or off campus. Students and their guest should abide by the policies and procedures stated in the Housing Contract, Residence Life & Community Standards, and the College of Charleston Student Handbook.
  • Reports of sexual misconduct, not following the code of conduct (including failure to wear a mask), vandalism or damaging campus property, bullying, stalking, threatening or harming others, fake ID use, alcohol use or possession, public intoxication, drug use or distribution, or any illegal activities resulting in a conviction can affect the appeal decision. Reported violations can result in a denial of spring admission even if all program requirements are met. 
  • The appeal letter must include all required information (see below) or it will be denied.
  • Appeals or supporting documentation will not be accepted after the deadline.

What to include in the appeal:

Before submitting the appeal letter and documentation (if available), please read the information below.

To appeal, submit a student-written appeal letter that includes all of the information below:

  1. Explain the reason for the appeal and the circumstances that occurred which made it impossible to meet program requirements. Students must provide an explanation for each of the following requirements not met:
    • Earning at least 12 credit hours during the fall semester 
    • Earning a 2.6 cumulative GPA during the fall semester 
    • Visiting the CSL at least twice (once before midterms and once before Thanksgiving)
    • Earning 70% of your success seminar points (minimum of 10 of the 14 available points)
  2. Fully explain the mitigating circumstance(s) that occurred during the fall semester.
    • If medical circumstances apply, include a statement about the need for medical attention (including prescription of medication or changes in medication) during the semester and documentation by a medical professional if available. Medical conditions or surgery should be during the current fall semester - not before the semester began or after the semester ended. 
    • If family circumstances apply, provide as much detail as possible that would help the committee fully understand the circumstances.
  3. State reason(s) why you earned a grade of C or below in each fall course or lab.
  4. If you had reports of behavior violations on or off campus, explain the circumstances and what action you took, to resolve this matter and address the consequences. If you had reports from faculty about failure to attend class, not completing work, or late assignments explain what action you took to resolve this matter. In your explanation include the name(s) of TTC faculty or CofC staff that you worked with to address the circumstances. 
  5. Describe the off campus or on campus resources that you used for support during the semester to help you resolve the circumstances such as working with a therapist or medical professional, meeting with course faculty, use of disability services, working with a counselor, meeting with an academic advisor, consulting with residence life staff, seeking help from the IT helpdesk (CofC or TTC) or use of academic support services offered by the Center for Student Learning etc. (there will be follow-up with campus services, faculty, or staff to verify the student use). 
  6. State what you would do differently if admitted and the specific steps you will take in the upcoming semester to ensure that minimum academic standards are met.
  7. In closing, include an explanation about why you wish to be admitted and continue your studies at the College of Charleston. What makes you a good addition to the College of Charleston student body?

Mitigating circumstances:

The following examples are NOT considered mitigating circumstances eligible for an appeal

  • Changes in the Charleston Bridge academic calendar
  • Not aware of deadline dates or assignment due dates 
  • Violations of academic policies including plagiarism, disruptive behavior in the classroom, or cheating
  • Course difficulty or workload
  • Did not feel using the Center for Student Learning or attending the Success Seminar was needed
  • Course delivery (online, hybrid, or face to face) or change in course delivery during the semester
  • Difficulty making the transition to college
  • Poor study skills
  • Did not like the course or faculty teaching the course 
  • Roommate conflicts or poor relationships with a roommate or suitemates
  • Had to quarantine or isolate during the semester
  • Not applying for accommodations or using approved accommodations
  • Residence hall conditions, maintenance issues, or room changes
  • Illegal activities resulting in arrest
  • Reports regarding behavioral issues on or off campus
  • Violations of residence hall or campus policies
  • Not attending online or face to face courses or participating in required activities
  • Technology issues (TTC or CofC) - this includes unstable Wi-Fi access, access to course software, use of D2L or OAKS, use of an online textbook, failure to check email or unable to access email etc.

Providing supporting documentation:

Letters of support are not required but can be helpful to the appeal committee when making admission decisions. Letters of support may be from faculty, staff, seminar instructor, a Charleston Bridge peer mentor, a doctor, therapist, or a counselor. Letters of support from family members or friends are not recommended.

Documentation verifying circumstances such as illness or medical treatment is highly encouraged and can be submitted if available. Medical documentation should verify the illness or condition and the time of the medical treatment during the fall semester.

Students are welcome to submit other forms of documentation such as police reports, death notices, doctor recommendations, participation in counseling or support groups etc. 

Submit the appeal letter & documentation:

The appeal letter and supporting documentation should be submitted at the same time using the student's CofC email account.You will only be able to make one appeal letter and documentation submission online (you may submit up to 3 supporting documents). Late submissions will not be accepted.

  • The letter and any supporting documentation should be submitted to https://forms.gle/noZAnSWKymmiRqRX6(THIS FORM OPENS DECEMBER 3, 2021 and CLOSES DECEMBER 13, 2021 at 10:00am)

If you encounter a problem with this link or submitting documentation, email bridge@cofc.edu

After the appeal is submitted:

Students will receive an email from the Office of Admissions sent to the student's College of Charleston email account. The email will indicate if the appeal has been approved or denied. The appeal decision will be sent by 5:00pm December 13, 2021.

Appeal decisions will not be released by phone or to any other email other than the CofC email account. The appeal decision is final. Students with approved appeals will be contacted by the Office of New Student Programs regarding completion of spring course registration virtually.

Students with denied appeals living in campus housing must remove belongings and vacate the residence hall by noon December 14, 2021. The College of Charleston is not responsible for items left in the room. The Cougar Card will be deactivated at this time. 

How does a student send or request a copy of an academic transcript?

Where can a student find Technical Support?

College of Charleston IT Help (CofC email, MyCharleston, OAKS)

Search the Knowledge base for answers to frequently asked questions! Go.cofc.edu/knowledgebase

Get help from the IT Service Desk: https://help.cofc.edu

Call the IT Service Desk (843) 953-3375 or chat with the CofC IT Service desk at https://help.cofc.edu/

Trident Technical College IT Help (TTC email, TTC Express, D2L)

TTC Portal Login: https://my.tridenttech.edu/my.policy

TTC Portal Login Help 843.574.6999 option #2

Student Portal Instructions: http://www.tridenttech.edu/student/life/st_portal.htm

Assistance with the portal: Email Help Request

Assistance with D2L course materials: Email StudentD2LHelp@tridenttech.edu or call 843.574.6999 and choose option #2

 

Do students have to move all belongings from their room in the residence hall when leaving for the December break?

Students admitted to the College of Charleston do not have to move their belongings out of the room or residence hall for the holiday break. Admitted students can return to their same room in the residence hall in January. It is recommended that students remove items from refrigerators, empty trash, and take items of value with them when departing for the break. Students with questions about checking out of the residence hall or requesting changes in spring housing should contact Campus Housing at housing@cofc.edu

Students not admitted for spring or with a denied appeal will need to remove all belongings from their room in the residence hall and follow the check out protocol provided by Campus Housing. Move out must be completed no later than noon, December 14. The College of Charleston is not responsible for items left in the room after this date. Students can direct questions to the residence hall assistant or housing@cofc.edu regarding move out. 

If admitted in the spring, what requirements do students have to meet?

Charleston Bridge students admitted in the spring will become a part of the First Year Impact program for the subsequent spring and fall semester. This program provides students with additional support during the first two semesters as a College of Charleston student. Students sign a learning contract stating that they understand the program expectations. At the end of spring semester, the Center for Academic Performance & Persistence (CAPP) staff reviews the end-of-term grades. At the end of the second semester (fall), after the posting of final grades, the CAPP staff will review progress to determine if students have met the expectations of the First Year Impact program.

Students must earn a 2.0 cumulative GPA and minimum completion of 24 credit hours over the spring and fall semester. Students who have met these expectations will receive a letter notifying them that they may continue enrollment at the College of Charleston. Students not meeting these expectations cannot continue enrollment after the fall semester. 

After the fall semester, students who participated in Charleston Bridge will no longer be a part of the First Year Impact program and will be expected to meet the Academic Standards required of all students in order to graduate from College of Charleston.

How do students apply for academic accommodations or approval of a service animal or ESA in the residence hall?

Students with a documented disability may complete a request for disability services with Trident Technical College or housing accommodations. Approval is also required for service animals (ESA) in the College of Charleston residence hall. The deadline to apply for accommodations is May 1.

To qualify for appropriate accommodations, students must identify themselves to Trident Technical College and provide documentation of a disability from a professional qualified to assess the presence of that disability. A student may register with Services for Students with Disabilities on a voluntary, confidential basis. Trident Technical College or College of Charleston is not responsible for providing any accommodations for students who have not registered and requested accommodations. 

Submitted documentation will be reviewed by TTC and shared with the College of Charleston Center for Disability Services and Campus Housing. Students will be notified by email regarding request approval. 

Registering with Services for Students with Disabilities is a two-step process:

  1. Submit verifying medical documentation of a disability.
    1. Go to Etrieve to securely upload your documentation: https://bit.ly/TTC_Documentation.
    2. Log in using your TTC credentials.
    3. Upload your documentation and click submit.
  2. Schedule an Intake with a Disability Counselor to determine accommodations: https://bit.ly/TTC_DISABILITY_SERVICES.

During the Intake student needs will be discussed and reasonable accommodations will be determined. Students will also receive information regarding procedures for using accommodations.

If you have any questions regarding this process, please contact Trident Technical College  at Counseling.Services@tridenttech.edu.

What forms are completed to give parents or other individuals access to a student's academic record?

To release records to parties other than the student, the three forms below must be completed and submitted in person by the student. Students will need to present their College of Charleston ID Card (Cougar Card) when submitting these forms. Forms will not be accepted by mail, email, or fax.

Forms can be delivered in person by the student to the College of Charleston's Office of New Student Programs Attn: Charleston Bridge Director. 

  1. Trident Technical College Release of Information (completed by the student)
  2. Parent Verification of Participant Dependency and Request for Charleston Bridge Information(completed by the parent(s) - a copy of the most recent Federal tax return indicating the student as a dependent should be included with this document)
  3. College of Charleston Charleston Bridge Authorization & Consent to Release Records(completed by the student)

Once a Charleston Bridge student is admitted to College of Charleston, the student can give individuals access to their academic and financial information by granting Proxy Access. The student can do this online - instructions can be found at https://registrar.cofc.edu/proxy-access-management/index.php.

How do students notify TTC & CofC of a positive COVID test or close contact with a person who is positive?

If a Charleston Bridge student receives a positive COVID test, the student must report this information to Trident Technical College and the College of Charleston.

In an effort to continue monitoring COVID-19 cases and encourage vaccination within our campus community, College administrators want to be sure everyone knows to use the reporting forms shared below and which are also located on the Back on the Bricks website and on the Everbridge app. 

How to Self-Report a Positive COVID-19 Case or Close Contact to College of Charleston:

Students should self-report to Student Health Services REGARDLESS of vaccination status. Student Health Services will review a student’s vaccination status with each investigation. If the student has not reported a previous positive test, Student Health Services will treat the investigation as a new case. 

Self-reporting a positive case or a close contact helps the College track virus spread, initiate support services and inform decision-making. Students are encouraged to review the Isolation and Quarantine page on the Back on the Bricks website to learn more about isolation and quarantine protocols for fall semester. 

How to Self-Report a Positive COVID 19 Case to Trident Technical College:

To report the positive test to Trident Technical College, the student must email all TTC instructors and cc #COVID19response@tridenttech.edu with that correspondence. This will alert Trident Technical College of a positive case.

If the student is positive, the student will need to be in isolation for 10 days and not participate in campus activities from the date of positive testing. Information about College of Charleston isolation and quarantine can be found at

https://cofc.edu/back-on-the-bricks/covid-19-testing/isolation-and quarantine/index.php.

Since Charleston Bridge participants are students of Trident Technical College (TTC), they must follow the TTC quarantine protocol which requires a 14-day quarantine period. This means a Charleston Bridge student would not be able to attend face to face classes with Trident Technical College faculty for a 14-day period.

Contact Student Health Services with any questions. 

How do students withdraw from the Charleston Bridge program once classes begin?

Students who seek to withdraw from all fall classes should send an email to Registration@cofc.edu using their CofC email stating their intent to withdraw from all fall classes. Please copy bridge@cofc.edu on the withdrawal request. The request to withdraw from all classes must be submitted no later than 11:59 p.m. by the withdrawal date deadline.

It is recommended that students receiving financial aid contact the Office of Financial Aid at Trident Technical College and speak with a counselor before withdrawing. Withdrawing from all classes may impact scholarships and financial aid awards received for the fall semester as well as financial aid eligibility for future semesters. 

The appropriate check-out protocol with the residence hall must be followed - students should consult with their resident assistant. All belongings must be removed from campus housing. The College of Charleston is not responsible for any items left in the room.

Once withdrawn from the program, the Cougar Card (ID card) will be deactivated preventing use to access the residence hall, campus facilities, or campus dining. 

How do students transfer back to the College of Charleston?

Students may consider continuing studies at Trident Technical College or another university. If attending another college or university, the institution will require an academic transcript from Trident Technical College.

Information about requesting an official academic transcript from Trident Technical College can be found at https://www.tridenttech.edu/academics/transfer/ac_transver.htm.

It is possible to transfer back to the College of Charleston if transfer admission requirements are met. The Transfer Resource Center can assist students who wish to pursue a degree at College of Charleston in the future.

Who do students contact with questions?

CofC Admission questions: CharlestonBridge@cofc.edu or 843-953-5670

CofC fall program requirements & general questions: Bridge@cofc.edu or 843-953-2017

TTC Financial Aid questions (fall) - bridgeaid@tridenttech.edu or 843-574-2581

CofC Financial Aid questions (spring) - financialaid@cofc.edu or 843-953-5540

TTC Bill payment questions (fall) - GamelliaDavis@tridenttech.edu or 843-574-6367

CofC Bill payment questions (spring) - treasurer@cofc.edu or 843-953-5572